About Us

We are full service collection agencies committed to exceeding your expectations and increasing your "net-back". Regardless of your industry, our professionalism and results are second to none.

Results - We strive for the highest "net-back" possible

Rates - Always competetive

Service - We answer your questions and give you the personalized attention that you want and deserve.

Experience & Longevity - Professional Collections since 1930 and over 150 years of management experience

People - Carefully selected, continuously trained and motivated

Remote Access - Remote access is is a client favorite because it is the easiest and most secure way to refer accounts, access your inventory and other statistical reports, individual account information, and securely communicate with our staff via our Secure Socket Layer SSL 128 bit encrypted connection. You will find our site very user friendly

State-of-the-Art Technology - Chapman Financial Service's Highly secure computer systems are comprised of a combination of hardware and software solutions, and are constantly monitored and updated per industry specifications and government regulations.

  • 24 Hour On-Line Access for Clients
  • Secure On-Line listing of Accounts
  • 24 Hour On-Line Payment Acceptance for Consumers
  • Direct Deposit & Electronic Remittance
  • Electronic Skip-Tracing
  • Custom Reports

If you would like to improve your past-due accounts program call us today.


Chapman Financial Services
A Division of MST Financial Solutions, LLC

Coeur d'Alene Location
316 N. 4th. St.
P.O. Box 7100
Coeur d'Alene, ID 83816
Office: 208-667-4671
Toll Free: 800-594-9866
Fax: 208-664-2054

Spokane Location
1424 N. Argonne Rd.
P.O. Box 14693
Spokane, WA 99214
Office: 509-922-4334
Toll Free: 800-876-2328
Fax: 509-927-8147

Professional Account Management
417 Indiana Ave.
P.O. Box 6100
Coeur d'Alene, ID 83816
Office: 208-765-3805
Toll Free: 800-873-6071
Fax: 208-765-3008

“This communication is from a debt collector. This is an attempt by a debt collector to collect a debt and any information obtained will be used for that purpose.”