We provide our staff with the latest, cutting-edge tools and technology to do their job, including:

1. State-of-the-Art Collections Software & Phone System: Our AI-enhanced systems help our experienced collectors reach consumers at the right time, through the right channel, with the right message for maximum results.
2. Skip-Tracing Services: We use idiCORE’s robust data platform for in-depth location intelligence and real-time public records, PACER bankruptcy searches, SSN employment verification, deep public-domain searches and other advanced tools to quickly, accurately and compliantly verify location and other information essential for collections.
3. Client Portal: Seamless account creation for online access, allowing easy upload of batch file templates and generation of custom reports in your preferred format. A secure, two-way document center enables 100% electronic correspondence for important tasks, including dispute responses, document requests, and legal paperwork.
4. Electronic Remittance: Automatically post payments to the correct account in your system, reducing manual work and saving hours of processing time.
5. Enhanced Security: We leverage third-party managed IT services with enterprise-grade firewalls and advanced threat protections, perform annual vulnerability assessments to guard against data leaks, malware, spam, malicious events, blocklisted domains, torrents, DMARC and SPF, and partner with SOC 2 & HIPAA Type 2 (AICPA) compliant software vendors, ensuring the highest standards of secure data handling and regulatory compliance.

24/7 Online Access for Clients
Secure Online listing of Accounts
24/7 Online Payment Acceptance for Consumers
Direct Deposit & Electronic Remittance
Electronic Skip-Tracing
Custom Reports

Chapman Financial Services' highly secure computer systems are comprised of a combination of hardware and software solutions, and are constantly monitored and updated per industry specifications and government regulations.